For any inquiries about your order, please email info@seventearz.com

For quicker replies, send a DM on Instagram: @seven_tearz

Be sure to include your order number and email used for the order. You can expect a response within 1-2 business days.

For items marked as "pre-order," please allow up to 4 weeks before reaching out for shipping details, as all pre-orders take approximately 2-4 weeks to ship.

Please note that all pieces are currently in production still and you can only preorder. The items will all be shipped out in 2-4 weeks estimated.

Shipping times vary based on location. Below are the estimated delivery times:

Europe: 2-3 business days
United States: 5-9 business days
Australia & New Zealand: 5-14 business days
Mexico & South America: 5-14 business days

Please note that these estimates do not include the standard processing time of 1-2 business days.